By making a reservation or by making payment of the deposit or full fees, you are acknowledging acceptance of the following terms and conditions:
1. General
The following terms and conditions apply to guests ("you" or "your") and Homerton House Apartments ("us","our" or "we").
2. Confirmation of a reservation
A contract shall come into effect between you and us when we issue to you a written confirmation of your reservation. A reservation can only be confirmed once the deposit (or full fees) has been received, or unless otherwise stated by us. Bookings may be taken at any time although for bookings made within 3 weeks of arrival full fees will be required to confirm a reservation.
3. Rates
Prices quoted are in UK Pounds Sterling and include all utilities, cleaning before and after your stay, high speed internet, washing and drying facilities, welcome packs and all relevant taxes. The price also includes linen and towels, which are changed weekly for bookings exceeding 7 days.
4. Payment
We accept the following payment methods:
Bank Transfer in GBP Sterling only (please ensure all bank charges are paid) - contact us for details.
All major credit cards with a 3.5% surcharge. Debit cards with no surcharge.
5. Cancellation
Any cancellation must be notified to us in writing and cancellation charges may apply.
The deposit is non-refundable under any circumstance (personal travel insurance cover is advised). No other charges apply.
Cancellations made less than 21 days prior to your arrival date will incur a charge of 50% of the entire booking (unless the apartment/s can be re-let).
Cancellations made less than 7 days prior to your arrival date will incur a charge of 100% of the entire booking (unless the apartment/s can be re-let).
You may be able to reclaim these cancellation charges from your insurance company if you have arranged your own personal insurance cover.
6. Amendments to Bookings
We will always try to amend your reservation wherever possible, assuming that the amendment does not fall within the parameters of the cancellation policy.
7. Guests
We require names of all guests staying overnight in our apartments. These must be given prior to your arrival, including ages of all guests under 16 years of age. You may not re-let/sublet the apartment/s or part of the apartment/s to a third party under any circumstance.
8. Apartment Capacity
The number of persons permitted to occupy our apartments is 2, with the exception of the ‘Darwin’ which can sleep a further 2 on a sofa-bed. (The ‘Gilmour’, ‘Holcroft’ and ‘Newton’ apartments may have space for a single camp bed which must be booked in advance (charges apply).
We reserve the right to refuse admittance to the apartments if we believe that this condition will not be complied with. Refunds in this event will not be given.
9. Check-in and Check-out
Apartments are available from 3pm on the day of your arrival. If they are available earlier we are happy for access to be given with no extra charges. Check out is no later than 11am on the date of your departure.
10. Facilities and Services
All apartments are fully furnished to a high standard and include a kitchen fully equipped with appliances, cutlery, crockery, and kitchen utensils. A basic welcome pack is provided. No items may be removed or borrowed from the apartments under any circumstance.
11. Usage
The apartments may only be used for residential purposes, e.g. eating, sleeping, cooking, watching TV, etc. Normal home working is permitted but they are not to be used for any other business activities.
12. Apartment Rules
We cannot allow pets of any description. Smoking is strictly prohibited and illegal within any part of the apartment/s or building. A smoking area can be found outside at the back of the building.
13. Damage
We are not responsible for any loss or damage to your personal belongings whilst staying at Homerton House. You are also responsible for taking care of the apartment/s and its contents and are expected to leave it clean and tidy at the end of your stay. Except in the case of normal wear and tear, you are responsible for any damage to the apartment/s or its contents during your stay. Any damage must be reported to us immediately and charges may be made. the credit/debit card used to make the reservation will be used to take payment for any damage costs incurred in such circumstances.
14. Insurance
Homerton House is fully insured including public liability. We highly advise all guests to take out personal travel insurance.
15. Rights of Access
Since the apartments are serviced holiday accommodation they are exempt from security of tenure under the Rent Act. We reserve the right to access the apartments for inspection purposes and to carry out repairs or maintenance work at any reasonable time.
16. Force Majeure
We will not be liable for any delay, loss, damage or expenses incurred if your booking needs to be altered or cancelled or we are unable to perform our contractual obligations as a result of events beyond our reasonable control, which shall include but not be limited to events such as war, civil strife, terrorist activity, labour disputes, natural or man-made disaster, fire, flood, and adverse weather conditions.
17. Warranty and Liability
Nothing in these conditions affects your statutory rights to restrict our liability for death or personal injury caused by our negligence, or for fraudulent misrepresentation. We warrant to use all reasonable efforts to ensure that your chosen accommodation is properly arranged and is of a reasonable standard. Our total liability to you in connection with your booking shall be limited to the total amount paid by you to us for such booking.
18. Law, Jurisdiction and General
These conditions and all matters arising in relation to your booking shall be interpreted and enforced in accordance with English law and the exclusive jurisdiction of the English Courts. If any provision of these conditions is held to be unlawful, void or unenforceable then that provision shall be deemed deleted and its deletion shall not affect the validity and enforceability of the remaining provisions.
No failure by us to exercise any of our rights under these conditions shall operate as a waiver of our rights. The contract between us and you is for the sole benefit of you and us and does not confer benefit upon any third party whether under the Contract (Rights of Third Parties) Act 1999 or otherwise and no third party shall have any right to enforce such contract. Your booking is personal to you and us and you cannot assign or transfer it in whole or in part.
- Data Protection
Any data we retain that is provided by you to us to make a reservation is held as securely as possible to ensure your privacy and confidentiality. We only collect from you information necessary for us to process your booking. We do not share this information with outside parties. We cannot be held liable for any data transmitted over the internet that is not secure.